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Then, after the conversation is done, your customers can leave feedback and grade their experience with your agent.
They can also give you a shout-out on social media through the share buttons embedded in the chat box itself. While it’s not an ideal example of Word Press live chat plugins per se, it can be easily integrated with your Word Press website through a handy widget.
The chat boxes come in three designs, which can be fully color customized to fit your branding.
Chats are handled from a tab, which is accessed right from your Word Press dashboard.
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Today, I’ll be introducing you to eight of the best live chat plugins for Word Press. Quick comparison: chat solution – as the name implies – and it’s geared at providing everybody in the picture with something that’s really easy to use.
This goes both for your website visitors/customers and you (your agents).
That box always remains in sight and can be accessed with just a single click.
The dashboard is crammed with vital metrics that let you review chat performances, track chat history, and learn about your visitors in real-time.
A free subscription with Zendesk Chat allows one chat agent to handle unlimited chats, though restricted to one at a time.
Basically, you get a piece of code directly from Olark, which you can then embed wherever you wish. Each chat conversation box gets a detailed breakdown of the person’s (your customer’s) activity on your site.
You can see which pages they’ve been to and what they did on those pages.
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